Maintenance looks different in every building
Underneath, the job is the same: the work, the assets and the evidence. What changes is what you maintain, who has to sign it off and what a stopped line costs.
One estate, three problems
Same system- Healthcare
St. Anne’s Hospital
412 assets · 9 open
What matters mostMedical gas, imaging, backup powerHow it is scheduledStatutory checks cannot slip a single day - Manufacturing
Pune plant
268 assets · 14 open
What matters mostTwo production lines, compressorsHow it is scheduledSchedules follow runtime hours, not the calendar - Education
Riverside campus
197 assets · 3 open
What matters mostBoilers, labs, sports hallHow it is scheduledHeavy work lands between terms
Different kit, different rules, different pressure — one set of work orders, assets and evidence underneath.
Eight sectors, one way of working
The setup changes — your asset hierarchy, your schedules, your checklists. The system underneath does not.
Facilities Management
Keep HVAC, lifts, lighting and life-safety systems running across every building you look after.
- HVAC
- Lifts
- Fire systems
- Lighting
- Generators
Healthcare
Maintain clinical equipment and critical infrastructure on a schedule that stands up to inspection.
- Medical gas
- Imaging
- Backup power
- Air handling
- Sterilisers
Manufacturing
Protect line uptime with preventive work triggered by runtime hours rather than guesswork.
- Production lines
- Compressors
- Conveyors
- Chillers
- Robotics
Hospitality
Clear room and back-of-house faults before a guest is the one who reports them.
- Guest rooms
- Kitchen equipment
- Laundry
- Pool plant
- HVAC
Property Management
Handle tenant requests, contractor visits and statutory checks across a whole portfolio.
- Common areas
- Lifts
- Water systems
- Car parks
- Roofs
Education
Turn campus maintenance around between terms, with a service record for every building.
- Classrooms
- Labs
- Sports facilities
- Boilers
- Grounds
Retail
Hold refrigeration, HVAC and store condition to the same standard in every location.
- Refrigeration
- HVAC
- Shopfronts
- Checkouts
- Signage
Warehousing
Keep conveyors, dock equipment and lift trucks moving through the peak you cannot reschedule.
- Conveyors
- Dock levellers
- Lift trucks
- Racking
- Roller shutters
Not on the list? Tell us what you maintain — if you own physical assets, the model fits.
And for the people who use it daily
A CMMS only works if it earns its place for everyone who touches it — not just the person who bought it.
Maintenance Managers
Plan the week, clear the backlog and see where the hours actually went.
See howFacility Directors
Cost, uptime and compliance in one view — per site or across the estate.
See howTechnicians
The day’s jobs on a phone, with the asset history already attached.
See howOperations Leads
Fewer surprise shutdowns, and a maintenance plan that matches production.
See how
Ready to simplify your maintenance operations?
Book a personalized demo and see how NeoGen CMMS fits the way your team already works.
Industry questions
Is there a different version for each industry?
No — it is one product. What changes is the setup: your asset hierarchy, your preventive schedules and the checklists your technicians follow. We configure those with you rather than selling a separate edition per sector.
Our sites are spread out and run differently. Does that work?
Yes. Assets, work and stock are organised by site, so each location keeps its own schedules and its own team, while standard definitions across the estate keep the reporting genuinely comparable.
We are regulated and have to prove maintenance happened. Can it evidence that?
Every work order records who did what and when, with photos, readings and sign-off attached. That history exports, so an audit becomes a report you run rather than a search through paperwork.
Our industry is not on this list. Should we still talk?
If you own physical assets that need looking after, the model fits. These are the sectors we see most often, not a limit on who can use it.
How much has to be configured before we can start?
Start with your critical assets and the preventive schedules that matter most, and you can be running real work orders within days. The rest of the estate gets added as you go.
How does a CMMS help a manufacturing plant?
In a plant, the cost of maintenance is mostly the cost of the line standing still. Start with the machines whose failure stops production: register them with a criticality rating, put them on preventive schedules by calendar or run hours, and keep their critical spares stocked and reserved before the job. History and cost then build up per machine, so you can see which ones keep failing.
Can it help a hospital or care facility prove its maintenance?
Healthcare sites have to show that safety-critical checks, such as life-safety, ventilation and clinical equipment servicing, happened on time. Scheduled inspections stay visible until done, each completed check records who did it and when with photos, readings and sign-off, and the history exports as a clean pack for an inspector. Which standards apply to you is for your compliance team to say. The records are the part the system supplies.
How does it work for hotels, property and facilities teams that take requests from many people?
Requests are raised in seconds from any device, with a photo, then triaged by priority, site and asset in one queue instead of being passed on by phone. Preventive schedules for plant such as heating, cooling and lifts sit in the same system, and outside contractors are planned alongside your own team, each with their own target.
Can it look after vehicles, forklifts and other mobile equipment?
Yes. They are tracked as assets like fixed plant, with their location updated as they move between sites. Run hours, cycles or distance can trigger servicing instead of the calendar, which suits equipment that is used unevenly, such as forklifts and fleet vehicles.